Custom orders

Custom Merch

Request custom merch

Need something special but can't find it on the Company Store?Let us know what you have in mind in the request form below.

Our partnership with BRANDITO and branded merch guidelines ensure our brand always shows up consistently. Whether supporting an event, recognition program, new hire initiative, or custom project, BRANDITO helps Capital One teams bring ideas to life through branded merchandise and apparel. Services include product sourcing, pop-up stores, order collection, kitting, fulfillment, on-site activations, and other end-to-end project support to help simplify the process from planning through delivery. As Capital One's preferred branded merchandise partner, BRANDITO works alongside teams to make projects easier to execute, regardless of size or timeline. 

FAQs

How do I get started?

Getting started is easy! Simply reach out through our contact form or email us, and one of our team members will guide you through the process from concept to delivery.

Can I use my original art for a special order?

Absolutely! We welcome your original artwork and can work with you to bring your custom vision to life on a wide range of products.

Are there more options than what is included in the store?

Yes! The store showcases just a selection of what's possible. Contact us to explore the full range of custom products and options available.

I need help collecting addresses for a gift selection, can you help?

Of course! We offer address collection services to make sending gifts to multiple recipients simple and hassle-free.

Are there limitations on what I can ship to a global audience?

Shipping options vary by destination. Reach out and we'll help you navigate any international shipping considerations for your order.

How can I order a large number of gift codes?

For bulk gift code orders, please contact jrickman@brandito.net and we'll set you up with everything you need.

Lifecycle of a special order

1 Initial request 2 Response & questions 3 Sourcing items 4 Quote based on selections 5 Client quote approval/ orders placed Proof created by supplier/ approved by client 6 Estimated 1-2 days Production time 7 Estimated 2-4 weeks Products ship transit time 8 2-5 days: domestic 1-2 weeks: international Kitting/ drop shipping 9 5 days Shipping to final locations 10 2-5 days: domestic 1-2 weeks: international